All payments are processed over a secure server and are fully encrypted, using SSL technology, by our payment provider PayPal. All of your sensitive card information is encrypted and is not held in clear text on any site. The payment provider will use the information you provide to run security and fraud checks as necessary. Because this information is encrypted and handled by our payment providers we do not store any of this information on our website nor do we have access to your complete card details at any time.
From time to time ThePetsBazaar sends promotional emails to customers and other who opted to receive them. You have the rights to opt out of receiving the mails at any time. To opt out and remove yourself from the database, just click on “unsubscribe” button / link in the email.
COLLECTION AND USE OF PERSONAL INFORMATION ABOUT CUSTOMERS
When you place an order with us you will be asked to enter your name, address, email address and a contact phone number as well as a password. We do not ask you for your payment card information at this point, so no financial information is stored in your user account.
The information we learn from customers when they place an order helps us personalize and forever improve your shopping experience with us. We use this information to: handle orders; deliver products and services; process payments; contact you about orders, products, services, special offers and promotional activities; update our records; to improve our store and platform; prevent or detect fraud or abuses of our website; and to enable third parties to carry out technical, logistical or other functions on our behalf. Any third parties must use the information in accordance with this privacy notice and as permitted by the US’s Data Protection Act.
We will only release personal information when we feel it is appropriate to comply with law, to enforce or apply our conditions of use and other agreements, or to protect the rights, property or safety of ThePetsBazaar , our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. However, this does not include selling, sharing or otherwise disclosing personal information about customers for commercial purposes.
Information about our customers is an important part in the running of our business, and we will not sell it on to other parties.
These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect is usually anonymised which means we can’t identify you personally. They do not gather any information about you that could be used for selling advertising or remembering where you’ve been on the internet, but do help with serving advertising.
ANALYTICS COOKIES & TRACKING PIXELS
In order to keep our site relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use them. For example, we can see which products are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best. These web analytics services may be designed and operated by other companies on our behalf.
Cookies and tracking pixels allow web analytics services to recognise your browser or device and, for example, identify whether you have visited services before, what you have purchased, previously viewed or clicked on, and how you found us. The information is anonymous and is used for statistical and ad targeting purposes on our own site and external websites. It allows us to track information, such as how many individual users we have and how often they visit our websites. It also helps us to analyse patterns of user activity and to develop a better user experience.
Web analytics data and cookies cannot be used to identify you as they never contain personal information such as your name or email address. However, if you have registered and signed in to our Digital Products and Services, we may combine information from your registration with the data we get from the web analytics service and its cookies (or similar technologies) to analyse how you and other people use our Digital Products and Services in details.
Cookies may be placed on your device by our third party service providers which remember that you have visited a website in order to provide you with targeted adverts which are more relevant to you and your interests.
Although these cookies can track your visits around the web they don’t know who you are.
THIRD PARTY COOKIES
Please note that on some pages of our websites you may notice that cookies have been set that are not related to ThePetsBazaar or our authorized service providers. When you visit a page with content embedded from, for example, YouTube or Facebook, these service providers may set their own cookies on your web browser. ThePetsBazaar does not control the use of these cookies and cannot access them due to the way that cookies work.